MUMBAI, India, Aug. 12 -- Intellectual Property India has published a patent application (202611077531 A) filed by Abes Engineering College on June 23, 2026, for An Artificial Intelligence Powered Customer Relationship Management Campaign Management System And A Process Thereof.
Inventors include Mr. Arjun Kumar; Mr. Ankit Maurya; Mr. Adarsh Kumar; Ms. Sapna Jain; and Ms. Neha Gaur.
The application for the patent was published on August 07, 2026, under issue no. 32/2026.
Abstract: The present invention relates to an artificial intelligence-powered customer relationship management campaign management system and process thereof. The invention comprises a natural language processing engine configured to interpret campaign instructions, an a...