MUMBAI, India, Sept. 28 -- Intellectual Property India has published a patent application (202641113499 A) filed by Anurag University on September 22, 2026, for An Ai-Driven Customer Retention System.
Inventors include Dr. V. Vijaya Kumar; Dr. G. Vishnu Murthy; Dr. V. Amarnadh; Mr. M. Sagar; Mr. Rajasekhar Gorthi; Mr. T. Kanakaiah; Mrs. V. Jyothi; and Dr. G. Balram.
The application for the patent was published on September 25, 2026, under issue no. 39/2026.
Abstract: ABSTRACT The present invention relates to an AI-driven customer retention system (100) for identifying customers at risk of churn and generating personalized retention interventions. The system comprises a data acquisition unit (102), a data preprocessing unit (104), a princ...