MUMBAI, India, Sept. 28 -- Intellectual Property India has published a patent application (202641112499 A) filed by Rameshbabu R on September 19, 2026, for Agentic Ai For Customer Care Support.
Inventors include Dr V. Jamuna; K Sivarooban; S Yogash; and P. Shyamprabhu.
The application for the patent was published on September 25, 2026, under issue no. 39/2026.
Abstract: The present invention relates to an Agentic Artificial Intelligence (AI) system for customer care support configured to autonomously understand, process, and resolve customer queries through intelligent, goal-oriented interactions. The system comprises a customer interaction interface, natural language processing module, context management module, knowledge retrieval modu...