MUMBAI, India, Aug. 12 -- Intellectual Property India has published a patent application (202611077268 A) filed by Noida Institute Of Engineering & Technology on June 23, 2026, for A Multi-Channel Customer Feedback Consolidation And Review Apparatus.
Inventors include Shruti Srivastava; and Preeti Singh.
The application for the patent was published on August 07, 2026, under issue no. 32/2026.
Abstract: The invention provides a multi-channel customer feedback consolidation and review apparatus for receiving customer feedback from diverse digital and physical sources, transforming heterogeneous inputs into standardized review records, classifying customer sentiment and subject matter, identifying related submissions, and assigning consolid...