Intellectual Property India Publishes Patent Application for A Method And System For Controlling Chatbot Behavior In A Conversation Between Requester And Domain Expert

MUMBAI, India, June 30 -- Intellectual Property India has published a patent application (202647074823 A) filed by Koninklijke Philips N. V. on June 17, 2026, for A Method And System For Controlling Chatbot Behavior In A Conversation Between Requester And Domain Expert.

Inventors include Talgorn, Elise, Claude, Valentine; Syed, Aly, Aamer; and Van Oorde-Grainger, Shaun.

The application for the patent was published on June 26, 2026, under issue no. 26/2026.

Abstract: System (CBS) and related methods. The chatbot system (CBS) is capable, on a handover signal, to hand over an earlier conversation with a human requester (P) to a conversation of requester with a human expert (DE). The system (CBS) intercept a conversation input issued by the ...