MUMBAI, India, May 1 -- Intellectual Property India has published a patent application (202611024475 A) filed by Chandigarh University, Mohali, Punjab, on March 2, for 'an artificial intelligence chatbot system for automated understanding and response to civic service queries.'
Inventor(s) include Harshdeep Saini; Deepesh Vyas; Arvind Kumar; and Sapna Aggarwal.
The application for the patent was published on May 1, under issue no. 18/2026.
According to the abstract released by the Intellectual Property India: "The present invention discloses a multilingual, context-aware artificial intelligence-based chatbot system for automated understanding and response to civic and municipal service-related queries. The system enables citizens to inte...