Intellectual Property India Publishes Patent Application for 'A Context-Aware It Ticketing System With Priority Optimization' Filed by Noida Institute Of Engineering & Technology

MUMBAI, India, May 29 -- Intellectual Property India has published a patent application (202611049863 A) filed by Noida Institute Of Engineering & Technology, Greater Noida, Uttar Pradesh, on April 20, for 'a context-aware it ticketing system with priority optimization.'

Inventor(s) include Dr. Prabha Shreeraj Nair; and Vikrant Malik.

The application for the patent was published on May 29, under issue no. 22/2026.

According to the abstract released by the Intellectual Property India: "A context-aware IT ticketing system includes a ticket intake interface (101), a semantic interpretation module (102), a context aggregation engine (103), a priority optimization engine (104), a resolver matching controller (105), a workflow state manager (1...