Government amends E-Commerce Rules to strengthen consumer protection and promote transparency

India, Sept. 10 -- The Government of India has issued a release:

The Department of Consumer Affairs, Government of India, has amended the Consumer Protection (E-Commerce) Rules, 2020 through the Consumer Protection (E-Commerce) (Amendment) Rules, 2026, with the objective of strengthening consumer protection while facilitating a transparent and balanced regulatory framework for the e-commerce sector.

The amended Rules seek to address emerging consumer concerns in the digital marketplace while taking into account the need for Ease of Doing Business and a balanced approach that protects consumer interests without imposing unnecessary regulatory burdens on e-commerce entities.

A key provision of the amended Rules requires every e-commerce en...