India, March 27 -- The Government of India has issued a release:
The Department of Financial Services (DFS), under the chairmanship of Secretary (FS) has been holding video conferences with Reserve Bank of India, Insurance Regulatory and Development Authority of India, Public Sector Banks, Public Sector Insurance Companies, Financial Institutions, Private Sector Banks and Private Sector Insurance Companies, along with randomly selected twenty (20) complainants related to CPGRAMS since 07.01.2024.
Till date eighteen (18) such meetings have been conducted and 360 grievances have been reviewed. The objective of such an exercise is to assess the efficacy of grievance resolution through a 'dip-stick survey' at the top most level in the departm...