'bob SAMVAD', an AI-powered multilingual conversational platform of Bank of Baroda to transform in-branch customer interactions launched in Mumbai

India, April 7 -- The Government of India has issued a release:

Bank of Baroda (Bank) unveiled its bob SAMVAD, which was formally launched by Shri M. Nagaraju, Secretary, Department of Financial Services (DFS), Ministry of Finance in Mumbai on March 28th 2026.

The platform is an industry-first AI-powered multilingual conversational platform aimed at transforming customer interactions at its branches. Designed to eliminate language barriers, the platform enables customers and branch staff to communicate seamlessly with each other in their preferred language.

Shri M. Nagaraju, Secretary, Department of Financial Services, congratulated Bank of Baroda on the launch. Secretary, DFS commended Bank of Baroda for the innovative use of technology...