Kolkata/IBNS, July 29 -- As Artificial intelligence is steadily moving beyond automation to redefine how institutions learn, connect and deliver services, Salesforce announced separate collaborations with Adamas University and Vivekananda Hospital Private Limited on Monday.

The collaboration is aimed at bringing AI-driven customer relationship management solutions to the fields of academia and healthcare.

Salesforce enables organisations to become agentic enterprises by integrating humans, agents, applications and data on a trusted, unified platform, helping unlock new opportunities for growth, innovation and operational efficiency.

President and CEO of Salesforce, South Asia, Arundhati Bhattacharya, speaks about the collaboration with...