India, March 20 -- Razorpay's Agentic AI Era

Razorpay is moving beyond payments. Last week, the fintech major unveiled its Agentic AI Studio to build an army of AI agents to automate the messy operations of India's small businesses. With pilots underway, can Razorpay's AI gamble pay off before its 2027 IPO?

Razorpay's Tryst With AI: At its flagship FTX event last week, Razorpay unveiled its Agents Studio, a Claude-powered marketplace where merchants can hire purpose-built AI specialists with one click. It has already debuted four production-ready agents designed to tackle daily challenges of small and medium enterprises (SME), such as checkout drop-offs, chargeback disputes, managing subscription lapses, and forecasting cash flow.

Why ...