India, Oct. 9 -- For years, enterprises hired thousands of human executives to sell loans, answer customer queries and recover abandoned sales. Yet, even with massive teams, many high-value client interactions would slip through the cracks every single day.

While some prospects were lost due to poor agent training, others were lost to long support queues. As a result, businesses consistently struggled to reach every lead on their lists.

The common assumption was that companies simply needed better training for human agents or simply more calling executives. However, Arrowhead's founders saw things differently.

According to them, the core issue was that human-driven phone processes struggle to function effectively at enterprise scale. T...