India, June 17 -- Union home minister Amit Shah has directed officials to utilise AI to revamp the system powering the National Cybercrime Helpline '1930'.

After reviewing the national helpline to report cybercrimes, the minister asked officials to provide multilingual support to ease the process of reporting cybercrimes, especially as cyber frauds become more complex in nature. He asked central government officials to work closely with states to pivot each of the reported incidents to their logical end.

Besides, he also directed that grievances arising from freezing of bank accounts linked to financial frauds be addressed promptly. The direction comes amid increased instances of bank account freezing in recent years, especially when an...