India, Sept. 30 -- Troubles seem to be far from over for Tata Digital-run BigBasket.

Once the poster child of India's online grocery delivery finds itself entangled in deepening losses, shrinking revenues and sustained churn in user base amid raging murmurs of a corner office crisis.

The company was seen as a crown jewel when Tata Sons acquired a majority stake in BigBasket in 2021, betting on grocery as its anchor in the digital ecosystem. Grocery has always been a high-frequency category central to Indian households and BigBasket, then the market leader, seemed to be the perfect bet for the Tatas.

Four years on, the scenario looks entirely different. For FY25, BigBasket's parent Supermarket Grocery Supplies Pvt Ltd reported a stagger...