India, Nov. 11 -- Under its new global head Kunal Shah, WhatsApp is looking to expand beyond messaging. In a social media post, Shah said that the Meta-owned platform would focus on making services such as bill payments, financial transactions and international connectivity as seamless as sending a message.

Shah, who took charge of WhatsApp earlier this year, said the messaging platform would focus on three broad areas - making communication more expressive, simplifying everyday tasks and using AI to improve user experiences.

WhatsApp users could potentially complete tasks such as paying bills, borrowing money and staying connected while travelling without having to navigate multiple platforms or services.

"We're working with financial...