After Boycott Calls, Swiggy To Refund Alleged Unauthorised Charges To Restaurants
India, Aug. 7 -- After restaurateurs threatened to boycott Swiggy, the foodtech giant has reportedly agreed to refund promotional charges, which were allegedly levied on restaurant partners without prior consent.
Sources told Economic Times that the resolution followed high-level negotiations between Swiggy leadership and senior representatives from the Bruhat Bengaluru Hoteliers Association (BBHA), National Restaurant Association of India (NRAI) and Federation of Hotel & Restaurant Associations of India (FHRAI).
On Swiggy's side, CEO Rohit Kapoor, CBO Sidharth Bhakoo and Swapnil Bajpai, who leads Swiggy Dineout and Scenes, were the key executives involved in the negotiation.
Following the agreement, the industry bodies have now report...
Click here to read full article from source
To read the full article or to get the complete feed from this publication, please
Contact Us.