Bihar discoms rank high in MoP rating
PATNA, March 22 -- Bihar's power distribution sector has achieved a major national milestone in the latest performance assessments released by the ministry of power in association with REC Limited, said a press release by Bihar State Power Holding Company Limited on Saturday.
The North Bihar Power Distribution Company Limited (NBPDCL) has been awarded an 'A' rating in the consumer service rating of discoms, demonstrating strong performance in key consumer-centric parameters such as reliability, billing and grievance redressal.
In a significant national achievement, the distribution utilities ranking (DUR) report has placed NBPDCL among the top 5 state-owned discom in the country, while the South Bihar Power Distribution Company Limited (SBPDCL) has secured the 13th position, highlighting Bihar's growing presence among the top-performing power utilities in India.
Managing director, NBPDCL, Rahul Kumar, stated that this achievement reflects the dedicated efforts of the entire team and the NBPDCL strong focus on execution at the field level. He highlighted that improvements in billing and collection efficiency, along with rapid deployment of smart prepaid meters and technology-driven monitoring, have significantly strengthened performance, and reaffirmed the commitment to delivering reliable and consumer-friendly services, the press release said.
Managing director, SBPDCL, Mahendra Kumar, said the ranking reflected the steady progress made by SBPDCL in improving operational performance and service delivery....
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