India, Oct. 13 -- I have stayed at The LaLiT Goa twice, once for three days and another time for two. One of those stays was with my son when he was around four or five. I have also stayed at The LaLiT Srinagar, though that was a much shorter one-night stay. I am very much a five-star hotel person. My husband is even more particular. For him, a spacious hotel room and bathroom matter more than almost anything else. But during my stays at The LaLiT Goa, I found myself noticing the people.

When I checked in with my son, I was told that anything he needed could be arranged. Children's meals could be sent to the room. If I wanted bananas for him, I could simply call, and they would be sent without a charge. Then there was something else we k...