LUCKNOW, April 12 -- Acting on directions from chief minister Yogi Adityanath, the Uttar Pradesh government will launch a seven-day door-to-door campaign this week to address growing complaints over smart prepaid electricity meters, marking a shift to direct consumer engagement, officials said.

The initiative comes amid continued consumer concerns over issues such as negative balances, sudden disconnections and alleged billing discrepancies.

A similar campaign was conducted in February after several meters reportedly showed negative balances, but its impact remained limited, according to an office bearer of the Uttar Pradesh Rajya Vidyut Upbhokta Parishad.

Under the new plan, teams of officials from power corporations and discoms will ...