India, July 11 -- As the television industry debates the suspension of weekly TRP ratings, actor Smita Bansal says she has never believed the system is an accurate measure of a show's success. Calling it "confusing," Bansal says she has "never understood the TRP game," questioning how a handful of sample households can decide the popularity of content watched by millions.

"I've been skeptical of the ratings system throughout my career, especially after seeing well-made shows fail despite their quality," she tells us. "I've seen some very good shows not get TRPs and get shut down early. I don't understand how it can be the right tool to judge a show's success or failure." She adds that TRPs should never be the sole benchmark. "Whether thi...