India, July 28 -- LUCKNOW A billing crisis has hit Lucknow's power distribution network, with more than 30,000 electricity consumers waiting for their bills for months due to unresolved billing errors linked to smart meter installations. The issue has triggered thousands of complaints through the LESA helpline (1912), but a large number of bill review and correction requests continue to remain pending, leaving consumers frustrated.

The scale of the problem has caught power officials off guard as consumers across the city complain that despite repeated representations at substations, divisional offices and the toll-free helpline, their bills have still not been generated. Many have been without electricity bills for months, making it impo...