LUCKNOW, March 2 -- Uttar Pradesh has topped the country in citizen ratings on the National Grievance Service Portal (NGSP) among states where the Special Intensive Revision (SIR) of electoral rolls is being carried out by the Election Commission of India (ECI). The state also ranks among the top four in disposal of complaints received on the portal.

UP chief electoral officer (CEO) Navdeep Rinwa said the ECI operates the NGSP 2.0 to redress election-related grievances, enabling citizens to register and track complaints and queries online.

He said complaints can be lodged through the ECI voters' portal (voters.eci.gov.in) or via the ECINET mobile app, using a registered mobile number or email ID. A fixed timeline has been prescribed for...