India, July 31 -- A passenger on an Air India Express flight who was meant to get off at Delhi airport accidentally stayed on the same aircraft and flew to Bhubaneswar on Wednesday.
The airline has launched an investigation to address any lapses, according to a PTI news agency report.
An Air India Express spokesperson cited in the report said, "On July 30, a guest transiting through Delhi on another flight inadvertently continued on the aircraft onward to Bhubaneswar. An internal investigation is being conducted to identify and address any lapses, while reiterating SOPs and internal briefings across stations to prevent recurrence."
Normally, airline staff check passengers' boarding passes and baggage during transit as part of standard ...
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