India, Aug. 15 -- For 32-year-old Lesh Dixit, a delayed home renovation proved to be a boon. It provided him deeper insights into a larger problem which spurred him on to fix it.

In 2019, Dixit decided to renovate his Bengaluru house. What should have been a fairly predictable project stretched nearly three months beyond schedule. At first, he blamed the contractor. It seemed like one of those experiences almost every homeowner has faced.

Around the same time, he visited his parents' place, where his father was building a house. This project, too, was facing the same problem. It was running behind schedule by three to four months.

Two projects, two cities, two completely unrelated sets of people, but the same outcome.

Dixit, CEO and c...