Power pains: Four in 10 UP complaints miss deadline as staff shortage hits last-mile supply
Lucknow, July 24 -- A severe shortage of technical manpower is emerging as the biggest hurdle in ensuring uninterrupted power supply in Uttar Pradesh. Official complaint redressal data has revealed that nearly four out of every 10 electricity-related complaints across the state are not being resolved within the prescribed time limit, raising serious concerns over the efficiency of the state's power distribution network.
Figures show that only 59% of consumer complaints were resolved within the stipulated timeline, while 40.9% remained unattended beyond the deadline even when electricity is available for supply.
The data exposes wide variations in the performance of the state's five power distribution companies (discoms). Purvanchal Vidy...
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