India, Aug. 18 -- Come September, the Pune Mahanagar Parivahan Mahamandal Limited (PMPML) administration will resume its 'Pravasi Din' ('Passenger Day') initiative to understand commuters' suggestions, concerns and complaints. The programme will be held on the second Friday of every month during office hours at all 17 PMPML bus depots and the Swargate head office, providing passengers with a direct platform to meet PMPML officials and give their feedback on bus services, routes, frequency, cleanliness and other issues. The initiative is expected to make the process of registering complaints and submitting supporting documents/evidence easier for commuters while ensuring that their grievances directly reach senior officials.

PMPML chairma...