India, Aug. 5 -- Vehicle owners in Gurugram are facing delays in obtaining Pollution Under Control (PUC) certificates after the Ministry of Road Transport and Highways made one-time password (OTP) verification mandatory for issuing the document.

The system, introduced in Gurugram last week, requires an OTP to be sent to the mobile number linked with a vehicle's registration certificate (RC) during the emission test. The PUC certificate is generated only after the OTP is verified.

Transport authorities said the measure has been introduced to curb fraudulent PUC certificates and improve transparency. However, PUC centre operators and vehicle owners said it has led to delays, particularly for second-hand vehicles, company-owned fleets and ...