India, May 21 -- In the second operational lapse in less than a month, a suburban local meant to enter platform number six at the Chhatrapati Shivaji Maharaj Terminus (CSMT) got diverted to platform number nine on Wednesday evening, causing much confusion among passengers during the rush hour and delaying several suburban services by up to 20 minutes.

Platform numbers nine to 18 cater to outstation trains, whereas platforms 1-8 are meant for suburban locals.

However, in a statement released to the media, the Central Railway Chief Public Relations Officer Swapnil Nila said the train, which had arrived from Kasara, was purposely diverted to another platform and there was no safety hazard in the alteration.

"Passengers were informed about...