India, Oct. 13 -- Technical glitches in the National Common Mobility Card (NCMC) system - introduced by the Maharashtra State Road Transport Corporation (MSRTC) to make ticketing faster and more convenient - have left passengers and bus conductors struggling with failed transactions, rejected cards and delays in ticket issuance. Conductors are increasingly facing the ire of passengers when cards are not recognised by ticketing machines, QR code messages fail to scan, or money is deducted from passengers' accounts without tickets being generated. With conductors having little control over the technical system, the responsibility for resolving these issues has become a growing concern during daily state transport (ST) bus operations.

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