India, April 17 -- The Mini Secretariat, which houses several key government offices in Gurugram is set to get a helpdesk and inquiry counter for ease of citizens, officials said on Thursday.

According to officials, the previous helpdesks in the building were non-functional and the new helpdesk will be made operational next week.

Hitendra Kumar, sub-divisional magistrate (SDM), said the proposed desk will assist citizens in filing online complaints and accessing information.

"Many citizens are unaware of where to lodge complaints or how to obtain information related to their issues. This desk will not only guide them but also help them fill out online or manual forms," he said.

Citizens can reach out to the helpdesk regarding services...