India, April 9 -- LUCKNOW A recent review of the domestic LPG distribution system has expanded beyond isolated complaints to reveal broader structural and management challenges affecting service delivery across multiple regions. Nearly 20 gas agencies have come under scrutiny in the state capital alone following a surge in consumer grievances during March and April, a period marked by reports of overbooking, delays and crowding at distribution centres.

Officials indicate that the issue is not rooted in supply shortages alone, but in uneven operational efficiency among distributors. While some agencies with large consumer bases managed to maintain steady delivery schedules, others with comparatively smaller networks struggled to meet dema...