Ludhiana, July 24 -- Three days into the PSPCL employees' strike, the utility's complaint redressal system has virtually collapsed across Ludhiana, with around 33,000 rain-related electricity complaints piling up across the Central Zone between midnight on Wednesday and 6 am on Thursday. With nearly 90% of the technical workforce staying away from duty, thousands of complaints remained unresolved on Thursday, leaving consumers across the district to endure prolonged power outages.

While electricity supply from major substations continued, restoration of local faults came to a near standstill as the strike crippled the utility's entire field machinery. Linemen, junior engineers (JEs), grid staff, complaint handling teams and employees man...