LUCKNOW, Feb. 27 -- The Lucknow Municipal Corporation (LMC) has issued show-cause notices to around 25 officers for poor and unsatisfactory disposal of public complaints on the IGRS portal, including those related to encroachments, contaminated water supply, dysfunctional streetlights, broken manholes and pothole-ridden roads.

The action follows directions from the district administration and the state government after serious lapses were flagged in grievance redressal.

Municipal commissioner Gaurav Kumar confirmed that the officers concerned had been asked to submit written explanations within two days.

The move comes after a letter issued by the district magistrate, dated February 21, highlighted irregularities in grievance redressal...