India, June 19 -- Thousands of Capital One customers have reported problems accessing the bank's mobile app and online banking services on Thursday. Users on Downdetector have reported encountering a "rate limit exceeded" error while attempting to log in.

Reports began rising rapidly during the afternoon as users across the United States flagged issues with the Capital One app and website. Customers said the service either failed to load or displayed error messages when they attempted to access their accounts. Several users reported seeing only partial account information after logging in.

As of 4:57 pm, Downdetector reported more than 2000 reports of issues in the app.

Many affected customers said they first noticed problems when atte...