India's top technology companies divided over AI-driven revenue deflation
Bengaluru, Oct. 20 -- Nearly four years after ChatGPT ignited the generative artificial intelligence (AI) boom, India's top information technology (IT) leaders remain sharply divided on when-or if-AI-driven revenue deflation will stop eating into their core business. At their second-quarter earnings announcements, chief executives at four of the country's largest IT services exporters offered conflicting assessments on the trajectory and persistence of AI-led revenue cannibalization.
The lack of consensus highlights a broader structural challenge facing the firms. As Fortune 500 clients demand higher productivity through automation, legacy coding, software development and maintenance contracts are shrinking. This persistent uncertainty, cou...
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