India, Feb. 28 -- When the Serendipity set from uppercase arrived at my door, I was genuinely excited. A coordinated pair in turquoise and apricot is not exactly subtle, and I like my luggage to have presence. If I am standing at an airport belt, I want zero confusion and at least a few second glances and heads turning when my suitcase rolls out.

Out of the box, the finish felt considered. Colour-matched wheels, contrast zips, clean lines. Not random design decisions. Not the generic hard shell monotony that most reliable brands have whittled down to. It looked stylish. And yes, that matters to me just as much as build quality.

The minute I lifted it, I knew this was not your typical bulky medium trolley. It felt noticeably lighter than...