India, March 22 -- A group of app-based cab drivers across Gurugram have gone on strike till March 23, demanding mandatory KYC verification for customers to curb assaults and attacks on drivers, they said. In Gurugram, drivers gathered outside Sector 46 on Saturday morning said the protest is aimed at tackling safety risks posed by fake or unverified passengers who allegedly misuse or assault them during trips.

Preet Kumar, a cab driver, said aggregators must introduce customer KYC on priority. "Drivers undergo strict KYC verification, and we understand it is important for passenger safety. But what about our safety? We also need protection from fake passengers," he said.

Highlighting gaps in grievance redressal, he added, "There have b...