Ludhiana, Sept. 11 -- The District Consumer Disputes Redressal Commission has held Vishal Mega Mart guilty of deficiency in service and unfair trade practice for selling an expired packet of Kellogg's Multigrain Chocos to a consumer. It directed the retailer to refund the price of the product and pay Rs.10,000 as compensation and litigation costs.

The order was passed by commission president Sanjeev Batra and member Monika Bhagat on a complaint filed by Rajwinder Singh of Jassowal village.

According to the order, Rajwinder Singh visited the outlet on Ferozepur Road on December 1, 2025, where he purchased the said product for Rs.182, along with other items. After reaching home, he noticed that the product carried a "best before" date of ...