India, March 11 -- Pune district collector Jitendra Dudi Tuesday directed departments to take consumer complaints seriously and ensure that they are resolved on priority so that there is no violation of consumer rights. The instructions were issued during a meeting of the District Consumer Protection Council held at the collector's office in Pune. During the meeting, the collector also instructed officials to organise awareness programmes at the taluka level across the district on March 15 to mark World Consumer Rights Day, with the aim of educating citizens about their rights and responsibilities as consumers, and strengthening awareness about consumer protection mechanisms.

The meeting was attended by government and non-government memb...