India, July 30 -- The Delhi Jal Board (DJB) is planning to set up grievance committees to resolve consumers long-pending compalints, especially regarding excessive water bills, senior officials said.

These committees, to be called "Jal Shikayat Samadhan Committees", will be set up at zonal and district levels and provide a platform for consumers to raise their grievances related to water bills and other charges levied by the DJB.

A senior government official said the proposal was tabled during a board meeting held on Tuesday but no final decision was taken. "Under the proposal, a committee will be constituted at each zonal revenue office (ZRO) and district level, comprising experienced retired officials and officers from the revenue dep...