India, April 23 -- Dakshin Haryana Bijli Vitran Nigam Limited (DHBVN) has started delivering detailed electricity bills to consumers on WhatsApp, in addition to SMS alerts, to improve ease of access to services, discom officials said on Wednesday.
Officials said consumers will now automatically receive a detailed PDF copy of their energy bill on their registered mobile numbers via WhatsApp. To avail of the facility, the registered mobile number must be WhatsApp-enabled.
Vikram Singh, DHBVN managing director, has accelerated the rollout of the system to enhance consumer convenience, officials said.
Sanjay Chug, DHBVN public relations officer, said the MD has instructed superintending engineers of all operation circles to ensure wide pub...
Click here to read full article from source
To read the full article or to get the complete feed from this publication, please
Contact Us.