India, May 2 -- Fast-food chain Chick-fil-A's mobile application witnessed a massive outage on Friday. Downdetector, a platform that reports about online outages, showed at least 1350 reports in the US at the time of writing this story. Many customers also complained on social media, saying orders were not going through, the app was freezing or crashing, and some faced difficulty logging in.

The company is yet to issue an update. Downdetector's map showed issues spread across Richmond, New York, Dallas and other metros.

Here are the most effective troubleshooting steps that resolve the problem for most users:

Make sure you're using the latest version from the App Store or Google Play. Many recent complaints stem from outdated versions....