India, July 16 -- A powerful LinkedIn post by a CEO has gone viral after highlighting a major corporate mistake that cost the company one of its top employees. Recalling an unforgettable exit interview with a star employee who had given four years to the company, the executive expected to hear the usual reasons, such as a better salary or a bigger title. Instead, the employee revealed she left because a simple, repeated request regarding her workload spent two years disappearing into corporate bureaucracy. The eye-opening departure forced the company to overhaul its internal systems to ensure feedback actually drives real actions.

"An exit interview I couldn't stop replaying. She was one of our best. Four years, promoted twice, the kind ...