India, July 1 -- Mumbai has made gains in solid waste management in the last decade as well as grievance redressal, but continues to struggle with environmental degradation, pollution and climate accountability, according to Praja Foundation's 'Status of Civic Services, Environmental and Climate Issues in Mumbai 2026' report released on Tuesday in collaboration with the Brihanmumbai Municipal Corporation (BMC).

The study found that citizen complaints have continued to rise, clocking a 59% increase in complaints from 81,555 in 2016 to 130,066 in 2025.

Pollution-related complaints saw the sharpest rise of 531%, followed by solid waste management complaints, which increased by 281%. Water supply complaints rose by 96%, while stormwater dra...