India, April 16 -- Gautam Budh Nagar labour department officials said that gaps in awareness and communication were a key factor behind the recent unrest, adding that efforts had been intensified efforts to ensure implementation of revised wage rates on the ground.

Labour department officials said that in several instances, workers were not aware of the revised wage rates, as companies had not prominently displayed the updated information.

"In some places, there was a bit of miscommunication. The revised wage rates had not been displayed by companies, which led to confusion among workers. Once we reached the spot and ensured that the updated rates were put up and explained to them, workers resumed work," said assistant labour commission...