India, May 25 -- On the same day that the Pronto privacy row exploded online, pulling the Bengaluru startup under scrutiny for recording videos inside customers' homes, its two biggest competitors rushed to clarify that they had never done anything similar. Both Snabbit and Urban Company have put out statements saying they have never, and don't plan to, record videos inside customers' homes to train AI.

Pronto is a platform that connects users with trained domestic workers. Users can book slots through its app for services like sweeping, utensil washing, kitchen and bathroom cleaning, mopping, laundry and other household chores.

The Bengaluru-based startup providing 10-minute home services came under fire after an Entrackr report said t...