India, Sept. 2 -- An IIM alum-turned-CEO shared his biggest cultural shock after visiting Australia, highlighting the country's high-trust society. Observing unattended petrol pumps, honour-system roadside farm stalls, and hassle-free product returns, the entrepreneur contrasted Australian consumer behaviour with India's aggressive sales tactics. He noted that while Indian businesses prioritise immediate follow-ups and fast conversions, Australian customers view direct calls as an intrusion.

Abhinav Gupta, CEO of Cars24 Arabia, shared his experience on LinkedIn. He wrote, "My biggest cultural shock in Australia happened at a petrol pump. You pull up to the pump, fill the car yourself and then walk inside to pay. There are zero attendants...