India, May 2 -- When Rajeev Bajaj moved to Gurugram in 2002, he did so with the belief that the city had the potential to grow into a thriving urban centre. Over the years, he says, that promise has been realised but not without consequences.

While rapid development has brought progress and opportunities in Gurugram, Bajaj says it has also introduced challenges, as the supporting infrastructure has failed to keep pace.

Bajaj, a tech entrepreneur since 1989 who manufactures electronic security products in-house, says his decision to shift base to Gurugram was met with scepticism at the time. "In the early 2000s, people would say the entire city was dug up-it looked as if it had been bombed," he recalls, referring to the widespread constr...