India, Feb. 17 -- Gurjeet Singh Aujla, the Congress MP from Amritsar, has written to Union minister of civil aviation Kinjarapu Rammohan Naidu, demanding urgent government action on what he describes as a serious and growing crisis in Air India's long-haul international operations.

"Passengers on long-haul flights to Vancouver, Toronto & Australia are paying very high fares but travelling on aircraft with non-functional screens, broken seats, worn upholstery & poor cleanliness. This is unacceptable," he wrote on X on Monday, sharing his letter dated February 14, 2026.

Aujla acknowledged that Air India has launched a large-scale fleet retrofit and modernisation programme, but argued that this does little to help passengers today. "The co...